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Looking for service info or to place an order for parts or accessories?
Please use our website links to pages for those
items, where ordering information is listed.
Please note: Since we are not a retailer and don't sell enough replacement parts to meet the minimum requirements for credit card processing, we do not process
electronic payments and therefore are unable to accept phone, fax, or email orders. We apologize for this inconvenience and thank you for understanding.
Other inquires:
Please call for fastest service: Our telephone number is (781) 871-0073
(If you reach voice mail, please simply leave a detailed message and your call will be returned as soon as possible.)
If you have a
question related to an existing instrument, please be sure to provide us with the serial number of the guitar (located on the back of the headstock); This helps us provide you with accurate information.
If you prefer to send email, your name & phone number are required for a few reasons, including:
- If we need more information to provide a reply, it is often faster to be able to address that via phone
(A few minutes of talking
can be much faster than the hours or days that can be lost going back & forth via email...
It helps us provide you with the fastest service possible. =)
- If our email reply won't go through to you (due to your spam blocker or unexpected technical difficulties), we'll have another way of
contacting you (and keeping you from assuming your email was ignored... =)
Thank you for your understanding!
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